RETURN, REFUND & CANCELLATION POLICY:-

• That the product once sold will not be taken back and there will not be return of the articles/goods once sold and no refund of money once sold, however subject to intimation of return and refund initiated within the period of 24 hours from booking, by providing the reason for seeking return/ refund.
• Return of articles and refund of money will be at sole discretion of Website policies and terms and conditions and subject to final approval.
• On return of article, cartage expenses/ GR expenses and other delivery expenses shall be borne by customer and the same will be deducted from the refunded amount.
• You have the option of exchanging the item(s) or receiving a refund for the full amount of the item purchased (less shipping charge). Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card or paypal, once we receive the product we will credit your account.
• Claims for missing items or items damaged in transit must be received within 12 Hours of receipt of merchandise.
• How to return or exchange an item: Please send us an email at info@fmwcollections@gmail.com before initiating the return. We recommend you to send via a reliable courier or speed post with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages. Pack the product in a slim pack with bubble packing so that they are safe during transit.

DELIVERY POLICY:-

• We ship orders across info@fmwcollections@gmail.com. All the items purchased from our website shall be are shipped within 1-2 days of purchase vide ________.
• The shipping charges depend on the volume of the items and will be added to your cart when you checkout.
• We will email you the tracking no. as soon as the order is shipped and you can track the status at the relevant courier service website.
• In rare cases, delays might occur due to customs clearance delays, flight delays, unavailability of ordered items, and other uncontrollable circumstances; natural calamities, etc. However, we always try our level best to ensure delivery within the number of days to delivery as mentioned above.
• We will not be responsible for any delay in delivery and our associate partner/ courier service will be responsible for any delay in service.

ADVERTISEMENTS:-

We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

JURISDICTION:-

That the dispute if any shall be resolved by contacting the Website and sending e-mail. That the failure to amicably resolving the dispute matter can be resolved through Arbitration proceedings under Arbitration and Conciliation Act, 1996 by the Sole Arbitrator to be appointed by us. Award of Sole Arbitrator shall be binding and final. Venue of Arbitration shall be Delhi. Courts at Delhi shall have exclusive jurisdiction.

CLARIFICATIONS:-

• If you encounter any information in our catalogue or site that is inaccurate, please inform us at info@fmwcollections@gmail.com.
• Incase any explanation is required on any of points mentioned above, you can reach us by sending a mail on info@fmwcollections@gmail.com.